Privacy Policy
Your privacy matters. We protect it.
Privacy Policy
At SNZS, we respect your privacy and are committed to protecting your personal information.
1. Introduction
Welcome to SNZS LLC. The terms Company, we, our, and us refer to SNZS LLC. By visiting https://snzsllc.com, submitting information, or engaging with our services, you agree to this Privacy Policy, Messaging Policy, and Terms of Service.
2. Services We Provide
SNZS LLC provides logistics and transportation support services including:
• Truck dispatching services
• Load coordination and scheduling
• Driver support and communication
• Account and service management
• Client inquiry handling
We communicate with clients by email, phone, and SMS messaging.
3. SMS Messaging Consent
By submitting your phone number through our website, you consent to receive SMS text messages from SNZS LLC. These may include:
• Dispatch updates and load notifications
• Appointment or scheduling reminders
• Account and billing related notices
• Customer support communication
• Inquiry and service follow up
Message frequency may vary based on service activity.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for more information.
For support:
Phone: 860-838-3728
Email: contact@snzsllc.com
SMS consent is never sold or shared with any third parties.
Required SMS Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.
4. Information We Collect
We may collect:
• Name, email, phone number, and business details
• Form submissions and service requests
• Billing and payment related information
• IP address, browser type, and device information
• Website usage analytics
• Communication and account history
5. How We Use Information
We may use your information to:
• Provide and manage dispatching services
• Send SMS and email service updates
• Process payments and invoices
• Coordinate loads and scheduling
• Respond to inquiries and support requests
• Improve service quality and website performance
• Comply with legal and regulatory obligations
Promotional SMS is only sent with separate explicit opt in.
6. Data Storage and Protection
- Information is stored securely using professional hosting services
• Encryption and access controls protect sensitive data
• Only authorized personnel may access personal information
• Data is not sold, rented, or traded
• Information is retained only as required for business operations
7. Data Handling and Service Providers
SNZS LLC uses secure third party service providers for hosting, analytics, communication routing, and payment processing. These providers process information only to support our business operations and are required to safeguard all data.
These providers do not receive mobile numbers or SMS opt in consent for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.
8. Cookies and Website Tracking
We may use cookies and similar tracking technologies to:
• Improve user experience
• Analyze website traffic
• Enhance website functionality
You may disable cookies through your browser settings, though some features may not function properly.
9. Your Rights and Choices
You may request:
• Access to personal information we hold
• Correction of inaccurate data
• Deletion of data where legally permitted
• Withdrawal of SMS consent at any time by replying STOP
To exercise your rights, contact us at contact@snzsllc.com.
10. Payments, Refunds, and Cancellations
Payments for services are processed securely.
Refunds are evaluated on a case by case basis.
Refunds are only issued if services are not delivered as agreed under the service contract.
11. User Responsibilities
Users agree to:
• Provide accurate and current information
• Use services lawfully
• Not misuse communication channels
• Respect intellectual property rights
12. Third Party Links
Our website may contain links to third party websites. SNZS LLC is not responsible for the privacy practices or content of those external sites.
13. Children’s Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from minors.
14. International Users
If you access our services from outside the United States, you consent to the transfer and processing of your information in the United States.
15. Policy Updates
We may update this Privacy Policy from time to time. The most current version will always be available at:
https://snzsllc.com/privacy-policy/
16. Contact Information
SNZS LLC
1 Old Connecticut Path, Ashland, MA 01721, USA
Phone: 860-838-3728
Email: contact@snzsllc.com
